Reviews

Expert Garage Doors showed up on time and gave the door a thorough inspection and fixed some loose and missing parts. The large 16′ x 8′ door now operates the way it was intended too. I can probably get a few more years out of it but decided to ask EGD to quote me a price on a new insulated door with all the hardware. I plan on replacing the door later towards fall when it gets colder. Great company and highly recommended.

Arrived on time, performed the work, advised on some previous problems, and answered all questions fully.

Showed up on time, was more than happy to let me watch over his shoulder, completed quickly, offered solid advice on a couple garage door items – stuff to look for in the future and some items I was concerned about that I needn’t be. Would go to these folks again

Choosing Expert Garage Doors was definitely the right decision. I couldn’t have been happier. Their prices were reasonable, but where Expert really stood out from the other competitors was their customer service – it was exceptional! With other companies I got the feeling that I could call back and get a different price and answer to my questions each time. With Expert Garage Doors, their service was consistent, and I dealt with the same person throughout the entire process. Angela was quick to get back to me, and great at answering all of my questions. She also helped schedule a time that worked best for me. Russ, the technician, was prompt and knowledgeable. Within a couple hours I had two new garage door openers. He took his time, and didn’t seem to be in a hurry to move on to the next job. I couldn’t be happier. I would highly recommend Expert Garage Doors.

The whole experience went without a hitch. The doors work great and my concerns are all gone! The tech straightened tracks, replaced a couple of rollers, replaced a bearing that had frozen up a long time ago and was actually cutting into the rod running through the door spring and lubricated the whole system. He was punctual and professional, explained the problems before he fixed them, fixed them and gave me a very reasonable bill. I put the sticker he gave me with their phone number right on one of the garage doors and will not hesitate to call Expert Garage Doors if we have any further problems with them in the years to come.

We are extremely pleased with Expert Garage Doors and will continue to recommend them and use them for service and maintenance on our new opener.

Russ arrived on time for my appointment to replace my broken garage door spring. He explained exactly what he would do and stated it would take about 45 min. 45 min. later he was done, everything was cleaned up, he showed me the work he had done, and asked if I had any questions. I recommend Expert Garage Doors and Russ!

Very well from start to finish.

They’re excellent. I’ve called them for other things since we had the “Big Deal”, I highly recommend them.

Showed up right on time. Very nice gentlemen who came out. Quick and good work. Will use again. I would recommend them to anyone needing any garage door work etc.

My garage door was really noisy and I couldn’t tell what it was. They came out, lubricated everything, and adjusted the tracks and they got it working. Since then my garage door has been working fine.

Angela was very courteous when scheduling the appointment. They showed up on time. Was very knowledgeable and courteous. addressed the issue that I called about and also fixed other items with the opener and door.

They installed a new opener to an existing double door and moved the existing opener to the single door. It went great! They were excellent at communicating via email, performed the work exactly as requested and held true to the price they quoted.

Russ was on time, very professional and sociable. He installed both items in a couple hours and I’m very happy with his work. He also greased my garage door for me and it is now quiet instead of extremely loud and squeaky.

They serviced and maintained both garage doors that were sticking. Very polite and very professional. Would highly recommend!

The serviceman was there right on time, fixed the spring and lubricated and checked over not only the door he fixed but our other door as well. I never knew a garage door could be so quite going up and down. This is the second time we’ve used Expert Garage Door. Both times they have provided excellent service. We will definitely use them when necessary in the future.

This company was fantastic in its responsiveness and professionalism. I called yesterday to schedule service and left a message on their voicemail, uncertain given a recent experience with another company as to whether or not I would receive a response. To my delight, they called me back within 20 minutes or so and scheduled the needed service for the next morning (today). Russ Corey was one of the very best service personnel that we have ever had in our home. He was timely, extremely professional obviously competent, and went out of his way to make things right for us. His inspection of all the component part was complete and he addressed every deficiency, how ever slight. He even replaced a ruined light socket on the opener. We will absolutely be using this company for all of our routine garage door service in the future.

Everything went well. Scheduled an appointment, and the gentleman showed up on time. Worked efficiently and answered questions.

They did great. They technician was really good. We had a problem 2 years later with the sensors and the keypad, and they came back to fix it for free. I continue to use the company.

I spoke with Angela on Monday, 11-4-2013 about our garage door not working properly. Described what was going on with garage door while it was opening. Angela was able to diagnose the problem over the phone. Work was scheduled for two days later, 11-6-2013. The service technician arrived on time. He confirmed what was wrong with the garage door, explained all that he would be doing and the amount of time it would take to complete the job. Everything was completed in the timeframe he gave us; as well as there was no mess. Garage door now performs as if it were brand new. Excellent workmanship and professionalism. Would definitely use again. Thank you for a job well done!!

They were great. The service person shared a lot of information about the workings of that electric garage door process and what we can do a minimal type of maintenance. He was extremely informative and very knowledgeable on the type of service he provided on that particular thing.

Expert Garage Doors did a great job installing new garage door openers. They are very professional. I will recommend them to anyone who need garage door services.

This was a very good experience from start to finish. Angela was very pleasant and helpful on the phone when I first called. Got me scheduled quickly for a diagnostic testing of my door opener. Russ arrived right on time for my initial diagnostic test. He worked diligently and tried several things in troubleshooting the issues with my opener. Once it was determined that the circuit board was damaged, Russ offered to try to locate replacement parts for me in order to save a few dollars. But since the manufacturer of my unit had gone out of business, I determined it best to replace the opener unit entirely. Both Angela and Russ are very professional and knowledgeable. They made this whole experience as pleasant as possible.

I sure wish all contractors / service companies were as good as Expert Garage Doors. The appointment was for between 3PM and 5PM, Russ arrived at exactly 3PM, no joke, exactly 3PM on the dot. He told me the service would take about 1.5 hrs. sure enough, 1.5 hrs later he was done. Work was beyond expectations, Russ not only fixed the spring – he also did maintenance on both doors and openers at NO EXTRA charge! He was very friendly and professional. I hardly ever write reviews, but these folks went above and beyond and I wanted to make sure to let everyone know if they have issues with their garage doors, they need to call Expert Garage Doors!
Also, the final bill was for the exact amount I was quoted over the phone – no hidden fees or bait and switch with this reputable company.
Do yourself a favor and use these guys, there is a good reason they are #1 on Angie’s List!

Arrived on time, very friendly. Replaced the weather-stripping on our door and did a tune-up. In addition they found a broken hinge and fixed that as well. Great to deal with! Will recommend to neighbors and use again.

Everything went well. The contractor was cordial and on time, and did a thorough job of inspecting and testing things to ensure that I had a leak-proof seal. I have used this company several times before, and each time they have been extremely professional and friendly. I will use them again on a regular basis to tune-up my garage doors as part of my preventative maintenance program.

They were on time, every helpful and courteous and did a great job.

Repairman arrived on time, went right to work and completed repair in about an hour. Everything went smoothly.

I called several garage door installation companies and chose Russ Corey, of Expert Garage Doors, for several reasons. He was prompt, well-spoken, thorough in his explanations, and willing to have his explanation videotaped so that I could share what he was proposing with my husband. Russ came with a good selection of sample materials so that I could actually see the options for the door style I had chosen, from non-insulated to triple-insulated.
Russ is the owner of his company so I knew he would be invested in the quality of work done. He was, in fact, the person who installed the door. It was a challenging job because the old, extremely heavy carriage doors had to be removed and disposed of (not for the faint of heart); the garage ceiling was low so the opening for the garage door had to be re-framed and dropped down several inches to make room for the track and spring mechanism; and in general, it’s challenging to fit old with new. It may be fairly straightforward to install a garage door in a newer house that still has straight lines and right angles! I knew I needed an expert.
I was very pleased with the old door removal, the reframing of the new wood header, the new door itself, and garage door opener. As the work progressed and questions arose, Russ and Angela (at the office) were very prompt in returning all calls and getting answers to me swiftly. All work was completed on time and as promised.
By the way, a different company came in as low bidder but had priced the job failing to consider necessary headroom for an electric garage door opener. So they just left that part out of the estimate! They also quoted a lower-quality garage door than I had selected. Buyer beware! Make sure you’re comparing apples to apples, and choosing someone who listens well and does the job you wanted.

Our garage door wouldn’t open – the chain on the opener had broken. I called Expert Garage Doors before 8 AM, and they called me back promptly. She was able to schedule someone to come out that morning to fix this for us. The serviceman came out and was able to fix the chain for us. He also did some maintenance on the door and springs for us to help it open and close more cleanly. We definitely would recommend this company!

Showed up on time. Was very friendly, explained everything fixed the door and serviced it. Was friendly but professional.

Russ replaced the damaged cables for my garage door, oiled all moving parts necessary on my door, door tracks and opener, tightened door brackets, and replaced the opener springs. He also discussed how I can maintain the opener and mechanisms. Russ was professional and answered all my inquiries with respect and patience.

My garage door was not moving; opening or closing. The springs on the door were bad and he replaced the springs. He also took the time to adjust and oil all parts. The garage door works great.

On time, excellent work, thorough clean-up; job completed in less than estimated time. Adjusted door opener to compensate for change in door weight. High expectations set by their website and expectations were met.

Courteous, on time service. Even though our old opener was still working, Russ convinced me that it was starting to fall apart. and was at the end of its useful life. I was very satisfied. I felt the price could have been a bit more reasonable but it’s probably not out of line with other dealers. I would definitely use Expert again.

Excellent front-end communication with costs clearly explained. Prompt service, courteous and knowledgeable technician, no surprises, no over-selling, everything taken care of right down to the last detail. Expert Garage Doors is in my file for trusted service!

Came on time to replace the spring on my door. He was very polite and quick. I have used Expert Garage Doors in the past and I am having them replace the rubber seal on my doors and install a new keypad. I would not use anyone else.

Expert Garage Door came out the day after I called to have my broken, overhead garage door spring replaced. Angela was super nice on the phone when I called. Russ, the technician, was on-time, very polite and very professional. He not only replaced the spring, but adjusted and lubricated the door as well. I generally dread working with contractors, but Expert Garage Door made it a pleasure. Thanks, Angela and Russ!

First rate company here, professional, timely and well trained. Have recommend to neighbors and friends.

I was pleased that my garage door opener could be fixed rather than replaced. There was no pressure to buy a new one. I have used this company several times, for my rental properties, and have always found it very professional. I feel that I can trust their judgment.

The woman who scheduled the appointment and the man who installed the opener were very polite and professional. I gave a B for punctuality because I received a call at the very end of the time range given that they were going to be late, and I think notice could have been given sooner. But the woman was very apologetic and nice about it, and informed me when I should be expecting the installer, which was just slightly beyond the original time frame given. It was nice that the installer did a free tune up on our existing garage door, and he tightened a spring that was causing the door to not open fully. Overall things went very well and I would definitely use this company again. Their customer service was great and I really felt like we were an important client, not just another job.

Garage door opener was not working, called in to have garage door opener and springs replaced. Service person was punctual and friendly. He showed me what the actual problem was, uneven rails were creating more work for the opener, springs did not actually need to be replaced. Spent less money then quoted. Will definitely call back for future services.

Russ arrived right on time to tune up our garage door, he did so in a timely manner. He did a fabulous job. We look forward to using expert garage doors again in the future! We will defiantly recommend them.

They do a great job of working with landlords for rental homes! I call and give instructions on what I need done and they make arrangements with the tenant to get access and perform the work without me needed to go to the property. Have used them multiple times and will continue to do so.

Expert Garage Doors LLC was great to work with! Russ arrived in the morning at the scheduled time and explained what was going on with our garage door. There were a few options for us to choose from. He was able to complete one of the options with parts that he stocked on the truck, however the other option would require him to order parts and return in a few days to complete the work. I needed to consult with my husband on which option we wanted, and unfortunately, he wasn’t available at the time. I felt terrible for wasting his time, however Russ was very understanding. He explained that I could call the office and let them know if we wanted to go ahead and order the parts. After talking to my husband, we decided that we didn’t need to order parts and that the work could be completed with the parts that were stocked on the truck. I called Expert Garage Doors LLC a few hours later and they were still able to get someone out to complete the work the same day. When everything was complete, our garage door was working like new and it was so quiet. Angela called a few days later to make sure everything was still working and that we weren’t having any problems. Overall, they were great to work with. We will definitely go back to them and would highly recommend them to others.

Great service! Returned call and set up service for the next day. Explained our options and cost involved up front. Very efficient and friendly – Would definitely use them again!!

Great! Easy to schedule, on time, polite & efficient.

Garage door spring broke at approximately 5:30 AM, waking us up. I called at 8:00 AM and the spring was replaced by 1:00 PM. I didn’t expect the problem to be solved within 8 days, let alone 8 hours. Very pleased.

Russ, from Expert Garage Doors came right when he said that he would be here. His work was very thorough. He was very nice. We had called because the spring on our garage door had broke. He not only fixed that but he replaced two light bulbs that were out and installed a garage door handle at no charge. I was really impressed! I will definitely be calling Expert Garage Doors back in the future!

Overall, I was very impressed with the service I received from Expert Garage Doors and would recommend them to everyone. They were very responsive, friendly, and went the extra mile to help me out around the holidays to fix my garage door with a short turnaround time! Thanks again Expert Garage Doors!

Very professional. On time. Spent time doing detailed work. Very reasonable for work completed. Would highly recommend them!

Thanks for the great service. Russ replaced the garage door springs and serviced the overhead door and also properly adjusted the door opener and safety device on the door. It now operates better than new. Russ arrived on schedule and completed the work without a hitch. The price was excellent too. Thanks also for adding the service stickers so we will remember to call for an annual service and safety inspection.

Service man was VERY cordial, on time and was very quick!

I found Expert Garage Doors through Angie’s List. Making an appointment was easy (something I’ve learned to not take for granted in year three of a top to bottom renovation and dozens of contractors) — they’re very professional. My husband met the guy at the house and he didn’t give us any grief at all for trying to fix the problem ourselves — even told my husband he had tried the right things. After a lot of prodding and poking, they figured out that the mother board in the opener itself had gone bad. He explained our options — replacing the mother board for about $250 or just replacing the system for $400. Since the overall system was getting old, we went for the full system. He didn’t have one with him so we had to make a second appointment to have it installed, but were able to arrange to give him access to the garage while we were at work and he made the change and then locked up everything securely when he left. Overall, it was a very positive experience and we would not hesitate to use them again.

Would highly recommend and use again. They were professional, prompt, helpful, and competitively priced.

They called back promptly, made an appointment to help us and fixed it like new. Professional. Our neighbor used them two days later.

Great customer service when I called to schedule, got me in the next day!. Arrived on time and called ahead. Russ was very knowledgeable without being condescending. Had my new opener up and running in less than 2 hours.

This company is hands down the best out of the other three I have had experience with. I am telling you, you cannot beat their professionalism…they were on time, priced right, did the work themselves and did it right. I find it hard to believe if you can find all that in one of their competitors.

Angela who took my call to schedule an appointment was fantastic, cheerful and helpful. We talked a little about what the situation was and she was able to give me a price over the phone, which was great. We set an appointment for a few days later. I didn’t even have to mention the Angie’s List discount, she ask me first where I had heard of them and when I mentioned Angie’s List told me about the discount. I was less concerned about the discount than I was having a great service experience though. On the day of service, Russ called 20 minutes before his arrival time (as I had indicated) and showed up right on time. Russ showed up in a professional looking truck and dressed professionally, making a great first impression. He quickly surveyed the problem and got to work. His work was neat, clean and orderly. Beyond just repairing the spring, he also did some maintenance – at no additional charge, tweaking the garage door opener and lubricating all the working parts of the door ensuring that everything was working properly. He reviewed what he had done including an additional part that was necessary that added $10 to the cost. He also told me about the 90 day warranty on the work. I am extremely pleased with Expert Garage Doors and will definitely recommend them to anyone needing their services.

Expert Garage Doors were exceptional from start to finish. I found the company using Angie’s List and was not disappointed. From the initial phone call, the service, and the final payment I never saw anyone from the company. I scheduled trusting the previous reports on Angie’s List. Then, not being able to be home for the service call, Expert Garage Doors explained they often do service calls with the homeowner not present and nothing expensive would be done without consulting myself first. So, I felt very comfortable giving my garage door code away. On the day of service I was unable to answer my phone and a very polite technician left a very detailed message explaining what he had done, what he had replaced, and the final cost. I came home to see that all of the old parts, which had been replaced, were neatly set on a rag and not just thrown away. Seeing the parts were removed and replaced rather than just being told spoke largely for this company and their technician. The final bill to service my double and a single garage door was 130.00. The service consisted of, tightening and oiling, as well as replacing 6 rollers. Expert Garage Doors is an A+++++ company and deserves to be awarded as one of the very best in the Central Ohio area. Why do you ask? I have never dealt with a company whom I never saw. I couldn’t tell you what their service vehicles look like. What I do know, is the entire experience with this company went above and beyond my expectations. I only wish they did more than just garage doors, i.e. plumbing, pool service, landscaping, etc. Thanks So Much Expert Garage Doors!

I always get good service from them. They are prompt and professional. They come on time and do what they say they are going to do at the price they quoted. I will continue to use them.

Excellent phone receptionist/ schedule on time, prompt service, professional serviceman, price about what I anticipated.

Absolutely perfect experience. We had a garage door that wouldn’t open and couldn’t get the car out. They responded immediately and did an excellent job. I would highly recommend.

From the person taking my initial call to the performance of the work itself, everything went incredibly well. VERY friendly, very knowledgeable, prompt, and the work performed was excellent. Kept me informed of a couple different options in tackling my problem. Great company!!

I called Expert after a neighbor recommended them. They were so great over the phone explaining the service and they were out 2 days later. Russ came within the time window they gave me, checked everything out and installed a new keypad. Our garage doors are over 15 years old so he made a couple of recommendations of things we can do in the future. Our doors are so much quieter and the keypad is great!!! We would HIGHLY recommend these guys

Technician was on time and courteous and professional. Price on repair and service is unmatched. Great job!

Russ was professional, knowledgeable, and extremely courteous. We have two doors on openers and one that is manual. After the maintenance, the manual one was so smooth that even our young kids could open the door to get their bikes out! Also, having the convenience of all our keypads and car openers working has been huge! I wish I had called this company sooner – before I had to with the spring break. Now, I know the importance of regular maintenance! Thanks, Expert Garage Doors!

The technician was on time. He was courteous, professional and completed the entire job ahead of schedule. He cleaned up after his work and took the trash out. He also stayed around for another half hour to show me all the features. I would grade them A++. I will definitely use this company again.

The work was done properly, on time, and exceeded my expectation. Having been a builder for some 50 + years I have seen thousands of garage doors installed and serviced, Expert Garage Doors is the best of all I’ve seen. The price was not only great but was better than typical. We will use Expert Garage Doors for all our needs.

I was extremely impressed with the work done. My garage door is now very quiet and operates much more effectively. I would highly recommend this company. In addition to fixing the door, he helped me reset the outside code and answered all my questions about the garage door opener. I was very impressed with his professionalism and his excellent work.

I was very pleased with the work and the price. They were very nice. They are very prompt and accurate.

They were within time frame, did service in reasonable time & accurate. Gave great tips. Friendly.

Russ Corey was on time, courteous, and professional. He figured out the problem, and fixed the problem in a timely manner. He is honest and caring. I was very pleased with the price.

I was very happy with Expert Garage Doors. My unit is now running much better, smoother, and safer.

Russ was on time. He answered all our questions and wasn’t in a big hurry. He did a great job. The garage door sounds better than ever. It was making a lot of noise when it opened and closed. I couldn’t have been happier with the service.

This is a very trustworthy business. I have used them twice and they have always been prompt, courteous and fair on price. I highly recommend them.

There is a good reason this company has received all five star reviews. Russ and his wife are worthy of that ranking. It’s a comfort these days to be associated with a company that is not only very skilled, but are appreciative of there customer’s.

I found this company on yelp seeing as though I depend on yelp for most reviews since Angie’s list charges. The day our garage door broke I called early afternoon to schedule with them. The women that answered the phone was very helpful, polite, and to my surprise knew a lot of information about garages. It was my day off and I got really lucky and one of the guys came out to our house in between two other appointments. Turned out is was a fairly easy fix and he was able to do it that day within about an hour. He was very professional, polite, and explained everything to me. Pricing was reasonable in my opinion but I did use the deal that they have on the yelp site. I will def recommend them to others!

I found Expert Garage Doors through Yelp when my son and daughter-in-law asked me for help in finding a company to fix their garage door as their spring had sprung! The information that was on the site about their business was complete and I was impressed with the years of experience that Russ had with another well known company. I am a fan of locally owned companies and entrepreneurs who are out on their own! My daughter-in-law called after the appointment and told me how professional and courteous Russ was while being at their home to fix the door. The door was fixed and Russ also gave a good inspection of the door, tightening bolts and also replaced a bracket. They say that the door is so much quieter when it runs and is so smooth! She raved about this company and said that she would refer anyone to Expert Garage Doors—that is a true testimonial from her! Great customer service and quality workmanship. A winning combination!